Refunds for interest on the interest for mortgage deferrals began October 14, 2020. See details 

Important notices

COVID-19: We’re here to answer your questions.

Updated: November 4, 2020

Stay warm

With the cold weather rolling in and the development of COVID-19, more than anything, we want to make sure that you’re staying healthy and safe. We’re here to support you, even from a distance.

Manage your finances remotely


Make your transactions online

Sign in to your online bank or National Bank app to carry out a number of transactions remotely.

Learn more


Speak to an advisor

Make an over-the-phone appointment with an advisor. You will be able to discuss your situation and get advice without leaving your home.

Make an appointment


Ask your questions

Ask us your questions via Facebook? Messenger or use our Virtual assistant, available 24/7 from your online bank, for quick answers to your questions.

See details

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COVID Alert app

Together, we can have a positive impact on our collective health. To limit the spread of COVID-19, we encourage you to download the free app from the government of Canada website

For your other questions

Cancel a trip

Learn more about?the procedures to follow for cancelling a trip and being reimbursed?for travel expenses.

Learn more

Measures for personal banking

See the details for our support measures that ended September 30, 2020.

See details

Measures for businesses

National Bank and the government have put support measures?and programs?in place to help entrepreneurs.

See measures

Legal disclaimers

? FACEBOOK is a registered trademark of Facebook, Inc.

?The Interac and Interac e-Transfer are registered trademarks of Interac Corp. Used under licence.

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